
Professional Consulting Service
(1 mo.)
Interactive design agency Publicis sub-contracted TCS to analyze, assess and propose solutions for international consulting firm Gap Gemini's website.


Challenges
Cap Gemini wanted to:
- deal with Content, Presentation and Functional issues
- focus on Marketing their services
- provide a Personalized Experience
- promote their Intellectual Collateral
- ease customer Self-Service
Solutions
We provided well-documented Wireframes and prototypes to:
- Reorganize layout & templates for content integration, easy scanning & one-click access
- Expose appropriate paths & relevant links in a "dashboard" environment
- Model interaction features that addressed Cap Gemini's business needs
Content Inventory, Heuristic Site Evaluation, Demo Site, Wireframes, Information Architecture, Personas (Profiles)
The client has a huge knowledge base. The CRM and CMS aspects of this engagement were very interesting.
Corporate Self-Service & Marketing site, Wireframes, interaction design prototypes, information architecture, usability, documentation, telecommute
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