The Communication Studio LLC

Online Learning & Human Resources

(4 mo.)

As a consultant member of Ernst & Young's Communications Learning Team I was involved in technical writing, documentation, interactive design, training and strategic consulting for several internal projects:

Global Tax Operate

Peoplesoft training screen

Cisco Quick Reference card

Career Self Management site documentation

Global Tax Operate

  • The Global Tax Operate Process allows E&Y to organize and communicate their expertise so that it may be effectively outsourced in large-scale engagements. We fine-tuned the workflow, documentation and online help to allow the Engagement Team to customize the system for E&Y's clients. (Lotus Notes)

PeopleSoft Training

  • We helped create a series of highly interactive training/testing modules to train E&Y's Human Resurces staffers how to use the new software version. (Peoplesoft)

Quick Reference Cards

  • The technical support team needed to have basic Cisco maintenance instructions in a concise format for easy reference.

Document Maintenance and Sharing Strategy

  • E&Y's Programming Group wanted to establish a solid system for maintaining technical documentation. (Lotus Notes)

Employee Career Self Management website

  • Contributed to a multi-skilled team that designed a highly interactive employee self-service assistance system for the Human Resources department. (HTML)

The E&Y Communications Learning Team provided usability, documentation and training for a wide range of projects.

John lent his unique depth of skills in melding UI concepts and content to deliver outstanding products supporting critical business initiatives at Ernst & Young. John demonstrated an ability to quickly analyze the core requirements of a user/audience base and design an approach that was elegant, compelling, and strongly resonant with our specific user communities. John combines world class design and UI skills with dead on targeting for the needs of client users. I strongly endorse John's work for future initiatives in any industry

Stephen Carroll, Competency Manager, Ernst & Young

“John elevated the design process to a new and higher dimension. I would work with him again anytime.”

Peter Bodtke, Business Analyst, Ernst & Young

See other Recommendations on

Consulting, Service Financial Applications & Information Retrieval Lotus Notes, PeopleSoft, HTML tools, Site model & page design, documentation, Online help