FISA CityTime

City of NY Personnel Management
Lead Information Architect (3 mo.)

Design lead for complex web-based Timesheet and Payroll Management application to integrate services across 80 city agencies with more than 200,000 employees (Fire, Police, Sanitation, Department of Corrections, etc.). This huge project also needed help in establishing accountability, process and effective communication among client stakeholders, business analysts and the technical implementation team.

My mandate was to design a standard look & feel for CityTime, providing behavioral continuity, fluid navigation and ease of use to common services across multiple agencies.

I ensured that information was well-organized, reflected the workflow and was presented in an easily accessible interface.

Design website model, wireframes, buttons, logos, HTML templates & CSS, screen design

Document, get sign-off and communicate to implementation teams

Define workflows, standard behaviors & style guidelines

Formulate usable on-screen guidance and online help

Skills & Techniques : Dreamweaver, graphics, "application-oriented" site, CSS, XML/XSL, logo design, documentation, requirements gathering, Powerpoint, Rational Clearcase & Clearquest

The biggest challenges: Capture the many disparate business requirements, reconcile the inconsistencies, create a workable environment.

“I worked with John only for a short period, but I feel he has a more intuitive grasp of interactive web design and technology than almost anybody I've worked with.” Holten Norris, Owner, Ariel

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