As a community member, in 2005 I volunteered to help redesign the existing Lake Parsippany Property Owners Association (LPPOA) website with an eye towards both service and outreach.

Challenges

From a design perspective, the legacy LPPOA site was rudimentary and didn't quite fulfill the organization's needs. over the course of several meetings, it soon became clear that they needed a manageable platform that would allow them to:

• Support the existing membership with self-service info
• Build new membership
• Market the Clubhouse

In addition, the new site should offer a more attractive look, be easy to use, and be easily maintained by volunteer members.

Solutions

Our solutions included:

Assessment of the LPPOA's needs

A workable website that conformed to the workflow.

Reorganization of the site and it's collateral into a consistent, simple site map and content management structure

A set of simple, clean, easy-to-manage page templates that could be maintained & updated by non-professional volunteers

Implementation & site management guidance to the volunteer members

View live site on the web: http://www.lake-parsippany.org

Demo Site, CSS Style Guide, Wireframes, Sitemap, Personas (Profiles)

The newly redesigned site went live in a a matter of a few months and has been operating successfully ever since.

This was a relatively lean engagement that focused on making the LPPOA self sufficient as soon as possible.

Customer Self-service & Marketing Site design & updatable page templates, navigation structure, workflow, templates, membership-oriented