
The Basic Toolset
Interactive information architecture organizes site content and functionality so that it aligns with the mission of site sponsors and the goals of site users. It also means planning for change and growth over time.
Interactive architecture design maps meaningful connections between chunks of content.
It makes the paths through that content natural for the customer.

Client Engagement
- Requirements gathering / needs analysis
- Mapping the Business Case
- Charting process and Work Flow
- Storyboarding (screen flow)
- Branding
- Identify customer "personas"
Information Architecture
- Librarying
- Categorization, labeling & terminology
- Search systems, list management and other functional features
- Data Modeling
Site Design
- Navigation flow structuring
- SiteMapping
- Wireframe modeling
- CSS Stylesheets
- Page templates
- Graphics
- Online help systems
Team Process
- Information-gathering
- Documentation
- Standards Definition
- Advocacy / Presentations
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